Commercial Disclosure
Legal Name: Velit Vitam Brand
Address: 106-0031 Nishiazanu, Minato-Ku, Tokyo
Phone number: We will disclose without delay if requested
Email address: contact@velitvitam.com
Head of Operations: Aref Jdey
Additional fees: Flat Shipping Fees based on location, 10$ in Japan, 15$ Overseas
Exchanges & Returns Policy:
Returns and exchanges requested by customers
Items before shipping: You can cancel your order by pressing the cancel button on the website.
Items after shipping: Unopened items can be refunded or exchanged for items of equal or lesser value only if you contact us at the mentioned email address within 10 days of the arrival of the item. We do not accept returns or exchanges of items after opening.Returns and exchanges for defective goods and services
Please contact us directly at the mentioned email address. We will refund or exchange with new products at our shipping cost.
Delivery times: Orders will be processed within 3-5 business days. Products should be received within 14 days and are available as soon as you place your order.
Accepted payment methods: Credit Cards Only via Stripe
Payment period: Credit card payments are processed immediately.
Price: Amounts listed on each individual product page.