Commercial Disclosure

Legal Name: Velit Vitam Brand

Address: 106-0031 Nishiazanu, Minato-Ku, Tokyo

Phone number: We will disclose without delay if requested

Email address: contact@velitvitam.com

Head of Operations: Aref Jdey

Additional fees: Flat Shipping Fees based on location, 10$ in Japan, 15$ Overseas

Exchanges & Returns Policy:

  • Returns and exchanges requested by customers
    Items before shipping: You can cancel your order by pressing the cancel button on the website.
    Items after shipping: Unopened items can be refunded or exchanged for items of equal or lesser value only if you contact us at the mentioned email address within 10 days of the arrival of the item. We do not accept returns or exchanges of items after opening.

  • Returns and exchanges for defective goods and services
    Please contact us directly at the mentioned email address. We will refund or exchange with new products at our shipping cost.

Delivery times: Orders will be processed within 3-5 business days. Products should be received within 14 days and are available as soon as you place your order.

Accepted payment methods: Credit Cards Only via Stripe

Payment period: Credit card payments are processed immediately.

Price: Amounts listed on each individual product page.